Opening Remarks
Actions Speak Louder Than Words 09:45 - 10:45
The International Language of (Brand) Love 11:00 - 12:00
Improving Work With Science 12:00 - 12:30
Afternoon Keynote: James Veitch, Comedian 13:30 - 14:30
The Short Attention Span Antidote: Mastering & Monetising Video 14:45 - 15:45
The Science of Digital Storytelling 16:00 - 17:00
Follow Me Back: How to Drive Lasting Customer Loyalty Through So... 11:00 - 12:00
Tomorrow’s Customer Experience is Happening Today: What Content... 14:45 - 15:45
Coffee Break
Lunch 12:30 - 13:30
Break
Registration & Breakfast 08:30 - 09:30
Cocktail Reception 17:00 - 19:00
Product Roadmap 11:00 - 12:00
Product Roadmap 14:45 - 15:45
